Inquiry item settings

In the inquiry item settings tab, you can configure the fields of the inquiry form.

Accessing the screen

In the left sidebar menu, click [Campaign] -> [Inquiry].

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On the inquiry list screen, click the title of the inquiry form you want to edit.

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On the inquiry editor screen, click the [Item settings] tab.

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Item descriptions

Form fields

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TitleTitle displayed on the inquiry form.
Required attribute
  • Optional: Filling of the current field is optional.
  • Required: An error message will be displayed if the current field is left unfilled.
  • Don't use: Do not display the current field in the inquiry form.
Answer format / Input restrictionClick [Settings] to configure input options, extensions, items, etc.
(See: Answer format section for details.)
Sort order (descending)Sort numbers of the fields.
IDUnique ID of the field (automatically assigned).
ClearClear all settings for the current field.

Answer format

Click the [Settings] link to open the settings dialog for the corresponding field.

Example: Text box with an input limit of 100 - 400 characters.

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Example: Dropdown list with three options.

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Category editor

Add and configure the categories displayed in the inquiry form. For each category, you can specify different recipients for the notification e-mail.

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IDUnique ID of the category (automatically assigned).
CategoryName of the category.
E-mail destinationNotification e-mail address for the corresponding category. For multiple addresses, enter each address on a separate line using the enter key.
Note: To receive automated replies, you must specify an admin e-mail address on the Account screen.
SortSort number of the category. Entries will be sorted in descending numerical order.
DeleteCheck the box and click [Update] to delete the corresponding category.


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UpdateApplies any changes made on this screen.
DownloadDownloads the item settings as a CSV file.


Batch update the item settings by uploading a CSV file.
To verify the contents of the CSV file, download a copy using the [Download] button next to [Update].

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If you have any other questions, please use our contact form or Slack workspace.