Inquiry item settings
In the inquiry item settings tab, you can configure the fields of the inquiry form.
Accessing the screen
In the left sidebar menu, click [Campaign] -> [Inquiry].
On the inquiry list screen, click the title of the inquiry form you want to edit.
On the inquiry editor screen, click the [Item settings] tab.
Item descriptions
Form fields
| Item | Description |
|---|---|
| Title | Title displayed on the inquiry form. |
| Required attribute |
|
| Answer format / Input restriction | Click [Settings] to configure input options, extensions, items, etc. (See: Answer format section for details.) |
| Sort order (descending) | Sort numbers of the fields. |
| ID | Unique ID of the field (automatically assigned). |
| Clear | Clear all settings for the current field. |
Answer format
Click the [Settings] link to open the settings dialog for the corresponding field.
Example: Text box with an input limit of 100 - 400 characters.
Example: Dropdown list with three options.
Category editor
Add and configure the categories displayed in the inquiry form. For each category, you can specify different recipients for the notification e-mail.
| Item | Description |
|---|---|
| ID | Unique ID of the category (automatically assigned). |
| Category | Name of the category. |
| E-mail destination | Notification e-mail address for the corresponding category. For multiple addresses, enter each address on a separate line using the enter key. Note: To receive automated replies, you must specify an admin e-mail address on the Account screen. |
| Sort | Sort number of the category. Entries will be sorted in descending numerical order. |
| Delete | Check the box and click [Update] to delete the corresponding category. |
Actions
| Item | Description |
|---|---|
| Update | Applies any changes made on this screen. |
| Download | Downloads the item settings as a CSV file. |
Upload
Batch update the item settings by uploading a CSV file.
To verify the contents of the CSV file, download a copy using the [Download] button next to [Update].
