Mail log

The mail log screen displays the all the logs related to mail delivery.

Accessing the screen

In the left sidebar menu, click [Operation] -> [Log management].

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Click the [Log management] link above the page title, and select [Mail logs] in the dropdown menu.

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Field descriptions

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A status of 202 Accepted in the "message3" column indicates that the e-mail has been successfully received by SendGrid.
If delivery fails, the issue will be displayed in the same column.

Filter conditions

You can filter the logs easily using the recipient e-mail search and advanced search functions.

Enter the target recipient e-mail address in the search box and click [Search].

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Click the [Advanced search] button to input advanced filter conditions.

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The following input options are available:

FieldDescriptionSpecifiable conditions
TimestampDate and time the log was recorded.Date and time range specification
Host Site accessed.Available search operations
Log levelLog level indicating the importance of the message.Log levels
RecipientE-mail address of the recipient.Available search operations
HTTP response status codeHTTP response status code.Available search operations
ResponseHTTP response.Available search operations
SubjectSubject of the e-mail.Available search operations
URIURI of the page accessed.Available search operations
Client IP addressIP address of the user who attempted the access.Available search operations
Member IDMember ID of the user who attempted the access.Available search operations
Application request ID Unique request ID used by Kuroco.Available search operations
User agent User agent of the browser used for the access.Available search operations

The advanced search function allows you to concatenate multiple conditions using AND or OR.

  • AND: Returns only data matching all the specified conditions in your search.
  • OR: Returns data matching any of your specified conditions.
Date and time range specification

The following date and time input options are available:

  • Date range
  • Relative
  • Time range
  • Datetime range
Available search operations

You can specify the following operations in the search conditions:

OperationInput typeReturned data
containsText stringEntries matching part of the search term.
not containsText stringEntries not matching any part of the search term.
=Alphanumeric stringEntries exactly matching the search term.
!=Alphanumeric stringEntries not exactly matching the search term.
<Alphanumeric stringEntries less than the search term.
>Alphanumeric stringEntries greater than the search term.
<=Alphanumeric stringEntries less than or equal to the search term.
>=Alphanumeric stringEntries greater than or equal to the search term.
starts withText stringEntries beginning with the search term.
not starts withText stringEntries not beginning with the search term.
ends withText stringEntries ending with the search term.
not ends withText stringEntries not ending with the search term.
inAlphanumeric stringEntries matching any of the search terms (for multiple search terms only).
not inAlphanumeric stringEntries not matching any of the search terms (for multiple search terms only).
Sort

Under "Sort", you can specify the sort key and display order of the search results.

  • ASC: Ascending, from oldest to newest.
  • DESC: Descending, from newest to oldest.

Log entries

The columns displayed for the log entries are as follows:

ColumnDescription
TimestampDate and time the log was recorded.
Host Site accessed.
Log levelLog level indicating the importance of the message. See: Log levels below for details.
RecipientE-mail address of the recipient.
HTTP response status codeHTTP response status code.
ResponseHTTP response.
SubjectSubject of the e-mail.
URIURI of the page accessed.
Client IP addressIP address of the user who attempted the access.
Member IDMember ID of the user who attempted the access.
Application request ID Unique request ID used by Kuroco.
User agent User agent of the browser used for the access.

Log levels

Logs can be categorized into the 9 levels below, listed in order of increasing importance:

  • Default
  • Debug
  • Info
  • Notice
  • Warning
  • Error
  • Critical
  • Alert
  • Emergency

Buttons

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ButtonDescription 
SearchSearch based on the above settings.
DownloadDownload a list of the displayed logs.
DeleteDelete a list of the displayed logs.

Log list download

After click [Download] button, the download settings will open.

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Field(s)Description 
CharsetCharacter encoding of the output CSV file.
CancelCancel downloading.
DownloadExecute downloading.

If you have any other questions, please use our contact form or Slack workspace.