FAQ
- About profile API
- After linking with SendGrid, URL in e-mail is replaced
- Can I use single sign-on using OAuth?
- Can I use single sign-on using SAML?
- Can I access KurocoFront through a proxy server?
- Can I access the operational logs of the admin panel?
- Can I adjust the appearance of the admin panel?
- Can I change the password character limits?
- Can I change the sender's e-mail address from `noreply@kuroco-mail.app` to my own address?
- Can I change the session timeout duration?
- Can I change the time selection interval for the content publication date and time settings?
- Can I only create content in the secondary language without an existing version in the primary language?
- Can I disable password reuse?
- Can I freely modify the order of the content list?
- Can I import TLS certificates into front-end servers provided by Diverta?
- Can I modify the display of the content editor screen?
- I put content under the wrong content structure. Can I move it to another content group?
- Can I obtain the date and time stamp at different points in Smarty?
- Can I prevent sources entered into the WYSIWYG editor from being automatically converted?
- Can I request additions or modifications to the specifications or functions?
- Can I send HTML or plain text e-mails depending on the recipient's environment?
- Can I set a custom time period for the date selection in my inquiry response messages?
- Can I set a login expiration date?
- Can I set an expiration date for login passwords?
- Can I set different topic group displays for the user groups?
- Can I specify or change topic IDs?
- Can I upload topics using CSV files?
- Can I use basic authentication only on the staging site?
- Can I use basic authentication?
- Can I use conversion tracking tags?
- Can I use KurocoFile images in additional fields?
- Can I use my original domain for the sender address?
- Can I use the admin panel with Internet Explorer 11?
- Can I use WAFs with Kuroco？
- Can you audit my security checklist? (for clients based in Japan)
- Can you provide TLS certificates for front-end servers that I have set up on my own?
- Can you send me the findings from your vulnerability assessment?
- Does KurocoFiles support Nuxt Image?
- Does Kuroco use the Japanese or Western calendar system for dates?
- E-mails sent from Kuroco are going to spam. What should I do?
- How do I change my domain name?
- How do I change the display language of the admin panel?
- How do I check my browser version?
- I added a parameter to the image URL, but the image is still not cleared from the cache. What should I do?
- How do I create a HAR file?
- How do I display inquiry numbers in thank-you e-mails and notifications?
- How do I edit the widget at the top of the administration screen?
- How do I fix e-mail delivery failure?
- How do I get responses from multiple APIs on one page?
- How do I handle errors in Smarty?
- How do I include client details in the thank-you e-mail?
- How do I insert line breaks with `if` or `foreach` statements in Smarty?
- How do I obtain TLS certificates for front-end servers provided by Diverta?
- How do I prevent duplicate API requests?
- How do I prevent login ID and password auto-fill on the add/edit member screen?
- How do I reduce spam inquiries?
- I am using an SSG. How do I reflect contents on the front-end immediately after updating them?
- How do I resize content images?
- How do I restrict the viewing, downloading, and other permissions of PDF files?
- How do I set up Google Analytics 4 (GA4) in Nuxt.js?
- The member registration confirmation e-mails are not being sent out. How do I set it up?
- How do I terminate my contract?
- How do I verify my SSL certificate installation?
- How do I verify requests that cannot be verified with Swagger UI?
- How do I verify responses in the CDN cache?
- How do I verify the hash responses used by KurocoFront?
- How much does Kuroco cost?
- It takes too long to build and deploy my GitHub Actions. How can I speed it up?
- I changed CORS but it is not reflected
- I did not receive a thank-you (inquiry response) e-mail. What do I do?
- I get an error message when I push to GitHub. How do I resolve this error?
- I have a technical inquiry. Can I let a third-party company communicate directly with your Support Team?
- I received an error message that reads "The update process was interrupted due to the possibility of overwriting more recent content. Please try again."
- In what order are viewing restrictions applied?
- Can I verify if a batch process is running?
- Is it possible to create an API to search the contents of PDF files uploaded to Kuroco?
- Is there a limit to the number of e-mails I can send?
- The multi-language content in the downloaded CSV file is garbled
- My site was diagnosed with a security vulnerability. What should I do?
- The original domain I set up is not displaying my site. What checks should I perform?
- Unable to connect to the API from iPhone or Safari
- What causes accounts to be locked?
- What characters are allowed in member management passwords?
- What environments do you recommend for the admin panel?
- What file formats does the file manager support?
- What is kuroco_front.json?
- What is the Kuroco's support status for my OS version?
- The content IDs seem to skip over some numbers or do not start from 1. What is the counting logic behind them?
- Please explain the logging logic behind Kuroco's login history
- What is the validity period for auto-logins?
- What is your update schedule like?
- What options are available for verifying member passwords?
- My file updates are not reflected in KurocoFront, what should I do?
- What should I do if the API is not working?
- What should I do in case of errors?
- What should I take note of when building a multi-language site?
- What URLs cannot be used?
- What vulnerability diagnostic and assessment services do you provide?
- When are cached KurocoFiles cleared?
- Where can I find a list of API error messages?
- Where can I find the manual for Smarty?
- Why do I sometimes see non-existent data in past articles after modifying the content structure?