Inquiry editor - Basic settings

The [Basic settings] tab on the inquiry editor screen allows you to edit the basic settings of the current inquiry.

Accessing the screen.

In the left sidebar menu, click [Campaign] -> [Inquiry].

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On the inquiry list screen, click the title of the inquiry form you want to edit. Image (fetched from Gyazo)

Inquiry editor - Basic settings

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ItemDescription
TitleInquiry title.
SortSort number (sorted in descending order).
DescriptionDescription displayed to the user on the inquiry form page.
Thank you messageMessage displayed after the inquiry is submitted.
Tag for inquiry submissionData output after the inquiry is submitted. Set your conversion tracking tag parameters here.
Thank you e-mailOption to enable automated thank-you e-mail after the inquiry is submitted. Selecting [Send] allows you to configure the message title and content.
Note: To receive automated replies, you must specify an admin e-mail address on the Account screen.
E-mail recipientsE-mail address for form submission notifications. Click [Add] to add multiple addresses.
Note: To receive automated replies, you must specify an admin e-mail address on the Account screen.
  • Don't notify: Notifications off.
  • Notify: Notifications on.
  • Notify sending all the information: Include inquiry contents in notifications.
    Setting a ZIP password encrypts the inquiry contents and sends them as a compressed ZIP file. Recommended for personal data.
  • Title: Title of the notification e-mail. If unspecified, the inquiry form title will be displayed.
Email sent fromAddress for replying to messages sent using the form. If this is empty, E-mail will be sent from Site e-mail address.
Status listList of notification statuses.
Do not store inquiry data in the databaseEnable this option to erase all data from the database.
Status
  • Active: The inquiry form is currently used.
  • Pause: The inquiry form is inactive. No list or input fields will be displayed.

API Request Restriction

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ItemDescription
API Request RestrictionSets access restrictions based on custom member filter list.

Management screen access restrictions

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ItemDescription
Access restriction for basic settingsIf you select [Restricted], specify the allowed groups using the filter below.
Access restriction for item settingsIf you select [Restricted], specify the allowed groups using the filter below.
Access restriction for answersAccess restrictions for inquiry responses. If you select [Restricted] or [Own content only], specify the allowed groups using the filter below.
Access restriction for downloadsIf you select [Restricted], specify the allowed groups using the filter below.
Permission to edit answersSelecting [Unlimited] allows users to edit past inquiry responses.

Batch actions

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ItemDescription
UpdateApplies any changes made in this editor.
Save as draftSaves the changes as a draft.
DeleteDeletes the current inquiry form.

If you have any other questions, please use our contact form or Slack workspace.