Skip to main content

The multi-language content in the downloaded CSV file is garbled

This could be due to a problem with the read format when opening the CSV file in Microsoft Excel.
Please download the CSV file from Kuroco in UTF-8 encoding and open it as a text file to verify its contents.

You can also verify the data by importing it un UTF-8 encoding with Excel's Get Data function.
To do so, click [Data] -> [Get Data] -> [From File] -> [From Text/CSV] and select 65001: Unicode (UTF-8) under "File Origin".

Image (fetched from Gyazo) Image (fetched from Gyazo) If the above method does not resolve the issue, please contact our Support Team for further assistance.


If you have any other questions, please contact us or check out Our Slack Community.