What should I do if the API is not working?
First, please check what kind of response you are getting for your request to the API.
Few examples of responses are shown below.
| JSON Response | Description |
|---|---|
{"errors":["[GW] Malformed API URL"]} | The URI of the API endpoint is wrong. Please check that the URI is correct. |
{"errors":["[GW] API using this method and path does not exist"]} | Method (POST/GET, etc.) is wrong. Please check if Method is correct. |
{"errors":[{"code":"not_found","message":""}],"x-rcms-request-id":"****"} | The ID is different or there is no data. |
{"errors":["[GW] Access Token is required"]} | It seems that the token is not included in the request for APIs that require a token. |
{"errors":[{"code":"unprocessable_entity","message":"*****"}],"x-rcms-request-id":"*****"} | It seems that an error has occurred during some process. Please check the error message.。 |
| Redirected | The URI of the API endpoint is wrong. Please check if the URI is correct. |
Please refer to the following page for API error responses.
If you don't know what the error is, please get the HAR file and contact support.