What is the difference in usage between Slack and contact form inquiries?

While you may use either one, there are some differences between the two inquiry methods.

Slack inquiry

Contact the Kuroco Slack community for casual inquiries. You can chat directly with our engineers, who can answer any technical questions you may have.

Contact form

For questions that you do not want to make public or the sharing of HAR files for operation check purposes, please use our contact form. We handle all inquiries through the Zendesk support system, which allows you to check past inquiries and their statuses.

Note: You need to log in to Zendesk to check your inquiry status.