Can I attach files submitted through a form to notification e-mails?

Direct file attachment to notification e-mails is not supported due to file size limitations and spam filter concerns.
However, you can include a download link in the notification e-mail as an alternative.

How to set up

Message template

Add the download URL and the file name to the notification e-mail message template.

Module	Identifier
Form	inquiry/inquiry_contact

Example:

File download URL:
{$smarty.const.ROOT_MNG_URL}/direct/inquiry/file_download/?file_nm={$inquiry_bn_id}_ext_01

tip

• The file extension is not assigned to the message template variable. It is automatically appended when the file is downloaded, so you do not need to include it in the URL.
• Note: If you are using S3/GCS storage, you need to include the file extension in the URL.

If you do not want to keep attached files in Kuroco

You can set up a batch process to automatically delete form responses that are older than a certain period (e.g., one week).

Prerequisites: Creating endpoints

Create an InquiryMessage::list endpoint and an InquiryMessage::delete endpoint in your internal API.

Batch process

Create a batch process using the following code.

{* Fetch responses older than 7 days *}
{assign var='queries' value=$dataSet.emptyArray}
{append var='queries' index='filter' value='inst_ymdhi <:relatively "7 days ago"'}
{append var='queries' index='cnt' value='0'}
{api_internal
    var='response'
    status_var='status'
    endpoint='/rcms-api/1/inquiry-list'
    method='GET'
    member_id='1'
    queries=$queries
}

{* Delete each response *}
{foreach from=$response.list item=item}
    {assign var='target' value="/rcms-api/1/inquiry-delete/`$item.inquiry_bn_id`"}
    {api_internal
        var='del_response'
        status_var='del_status'
        endpoint=$target
        method='POST'
        member_id='1'
    }
    {logger msg1="Deleted inquiry_bn_id=`$item.inquiry_bn_id`" msg2=$del_response}
{/foreach}

caution

Replace /rcms-api/1/inquiry-list and /rcms-api/1/inquiry-delete/ with your actual endpoint paths.

More information

For more information on customizing e-mail notifications, see:

• FAQ: Can I customize my thank-you e-mails?
• FAQ: How do I include content from the original form submission in the thank-you e-mail?
• FAQ: Can I modify the content of the notification e-mail for each form?
• Reference: List of available variables in the Message template